Privacy Policy
1. Introduction
U.S. Guarantors (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us. This Privacy Policy explains how U.S. Guarantors collects, uses, discloses, stores, safeguards, and processes personal information in connection with our real estate–related services, guarantee products, websites, applications, marketing initiatives, and business operations.
This Privacy Policy applies to information collected from:
Website visitors and online users
Buyers, sellers, renters, landlords, investors, and guarantors
Real estate agents, brokers, and property managers
Business partners, vendors, and service providers
Prospective customers and marketing leads
Individuals who communicate with us electronically, telephonically, or offline
U.S. Guarantors operates in compliance with applicable U.S. privacy and data protection laws, including but not limited to:
California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA)
Virginia Consumer Data Protection Act (VCDPA)
Colorado Privacy Act (CPA)
Connecticut Data Privacy Act (CTDPA)
Utah Consumer Privacy Act (UCPA)
New York SHIELD Act
Applicable federal privacy and consumer protection laws
2. Definitions
For purposes of this Privacy Policy:
“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
“Sensitive Personal Information” includes personal information that reveals government-issued identification numbers, financial account information, precise geolocation, login credentials, racial or ethnic origin, or other categories protected under applicable law.
“Processing” means any operation performed on personal information, whether automated or manual, including collection, use, storage, disclosure, analysis, modification, or deletion.
3. Information We Collect
3.1 Information You Provide Directly
U.S. Guarantors may collect personal information that you voluntarily provide, including but not limited to:
Full legal name
Mailing and physical address
Email address
Telephone number
Date of birth
Government-issued identification (when legally required)
Financial information (such as income verification, banking information, or transaction-related data)
Property-related information and preferences
Application materials and supporting documentation
Account credentials
Communications and correspondence with us
3.2 Information Collected Automatically
When you interact with U.S. Guarantors’ websites, portals, or digital platforms, we may automatically collect:
Internet Protocol (IP) address
Device identifiers
Browser type and version
Operating system
Pages viewed, links clicked, and interaction data
Date and time of access
Referring website addresses
Cookies, web beacons, pixels, and similar tracking technologies
3.3 Information Obtained from Third Parties
We may receive personal information from third-party sources, including:
Multiple Listing Services (MLS)
Property managers and landlords
Credit reporting agencies and background screening providers (where permitted by law)
Marketing partners and analytics providers
Public records and government databases
Business partners, affiliates, and referral sources
Social media platforms, subject to user privacy settings
4. How We Use Personal Information
U.S. Guarantors may use personal information for the following purposes:
Providing guarantee products and real estate–related services
Evaluating applications and eligibility
Facilitating real estate and leasing transactions
Managing customer and user accounts
Communicating with customers, partners, and agents
Providing customer support and responding to inquiries
Marketing, advertising, and promotional activities
Lead generation and follow-up
Conducting analytics, research, and service improvements
Detecting, preventing, and responding to fraud or security incidents
Complying with legal, regulatory, and contractual obligations
Enforcing agreements and protecting legal rights
5. Legal Bases for Processing
Where required by applicable law, U.S. Guarantors processes personal information based on one or more of the following legal bases:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Consent of the individual
Protection of vital interests
6. Disclosure of Personal Information
U.S. Guarantors may disclose personal information to the following categories of recipients:
Service providers and vendors performing services on our behalf
Real estate brokers, agents, landlords, and property managers
Financial institutions, title companies, escrow agents, and inspectors
Technology providers, hosting providers, and analytics partners
Marketing and advertising partners
Government agencies, regulators, or law enforcement when required by law
Successors or acquirers in connection with a merger, acquisition, reorganization, or sale of assets
U.S. Guarantors does not sell personal information in the traditional sense; however, certain disclosures may be considered “sharing” under California law.
7. Sensitive Personal Information
U.S. Guarantors limits the collection, use, and disclosure of Sensitive Personal Information to purposes permitted by law, including:
Processing applications and transactions
Preventing fraud and identity theft
Complying with legal and regulatory requirements
Securing systems and accounts
8. Cookies and Tracking Technologies
U.S. Guarantors uses cookies and similar technologies to:
Enable essential website functionality
Analyze website performance and usage
Customize user experiences
Support advertising and marketing efforts
Users may manage cookie preferences through browser settings or opt-out mechanisms where available.
9. Data Retention
U.S. Guarantors retains personal information only for as long as reasonably necessary to:
Fulfill the purposes described in this Privacy Policy
Comply with legal and regulatory obligations
Maintain business and financial records
Resolve disputes and enforce agreements
Retention periods vary depending on the nature of the information and applicable laws.
10. Data Security
U.S. Guarantors maintains reasonable administrative, technical, and physical safeguards designed to protect personal information, including:
Encryption of sensitive data
Access controls and authentication measures
Employee privacy and security training
Incident detection and response protocols
Vendor due diligence and oversight
Despite these efforts, no data transmission or storage system can be guaranteed to be completely secure.
11. Your Privacy Rights
11.1 California Residents
California residents have the right to:
Know what personal information is collected and disclosed
Access personal information
Request deletion of personal information
Correct inaccurate personal information
Opt out of the sale or sharing of personal information
Limit the use of sensitive personal information
Not be discriminated against for exercising privacy rights
11.2 Other U.S. State Residents
Depending on state law, residents may also have the right to:
Confirm whether personal information is processed
Access and obtain a copy of personal information
Correct inaccuracies
Request deletion
Opt out of targeted advertising or certain data processing
Appeal decisions regarding privacy requests
12. Exercising Your Rights
To exercise your privacy rights, contact U.S. Guarantors at:
Email: [privacy@usguarantors.com]
Phone: [Phone Number]
Mail: [Mailing Address]
We may require verification of identity before responding to requests.
13. Children’s Privacy
U.S. Guarantors’ services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
14. Third-Party Websites
Our websites and services may contain links to third-party websites. U.S. Guarantors is not responsible for the privacy practices or content of third parties.
15. International Users
U.S. Guarantors is based in the United States. Personal information collected will be processed and stored in the United States in accordance with U.S. law.
16. Changes to This Privacy Policy
U.S. Guarantors may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date.
17. Contact Information
If you have questions or concerns regarding this Privacy Policy, contact:
U.S. GuarantorsAttn: Privacy Officer[Address][Email][Phone Number]
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For U.S. Guarantors, please use the following address: 314 N Last Chance Gulch, Helena, MT 59601
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Here is the final, compliant address as it now appears everywhere in the document:
U.S. Guarantors
314 N Last Chance Gulch
Helena, MT 59601
United States
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Section 12 – Exercising Your Rights
Section 17 – Contact Information
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Below are the fully updated sections, ready to paste directly into your policy:
12. Exercising Your Rights
To exercise your privacy rights, you may contact U.S. Guarantors using the information below:
Email: [privacy@usguarantors.com]
Phone: [Phone Number]
Mail:U.S. Guarantors314 N Last Chance GulchHelena, MT 59601
We may require verification of your identity before processing your request, as permitted or required by law.
17. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or U.S. Guarantors’ data practices, please contact:
U.S. GuarantorsAttn: Privacy Officer314 N Last Chance GulchHelena, MT 59601United StatesEmail: [info@usguarantors.com]
Support
support@usguarantors.com
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